Economic Development Regina Inc. (“EDR“, “we“, “us“, “our“) is committed to protecting the privacy of the Personal Information of entities and individuals (“user“, “you“, “your“) that frequent our website and use our services and products. This privacy policy outlines our policy and practices on the collection, use, transfer, storage and disclosure of Personal Information through the EDR website (the “Site“) and services we provide (collectively with the Site, the “Services“).

 

Capitalized words and phrases used in this Privacy Policy that are not defined within the Policy have the meanings given in the general Terms of Use.

 

This Privacy Policy explains:

  • the type of information that we collect, and why we collect it;
  • how that information is used; and
  • the choices that we have regarding how to update that information.

Information We Collect

EDR collects, and is responsible for, Personal Information (which is defined as information about an identifiable individual) that has been voluntarily provided by its users (e.g., through online forms, email requests, use of the Services, etc.) in a fair and lawful manner. Users can visit the Site without telling us who they are or revealing any Personal Information about themselves.

In order to participate through the Services we provide, we will require basic Personal Information, such as your name, email address, physical address, phone number and other information you choose to provide. You agree that any information you provide to us is, to the best of your understanding, true and correct.

We collect Personal Information in connection with the provision of the Services. We also collect certain information directly by your access of our Site. Generally, we can collect Personal Information in the following ways:

  • Information you give us: In order to use certain Services, we require you to submit Personal Information through the Site. Through this process we will ask you for Personal Information, which may include your name, address, email address, telephone number, or other data that can be reasonably linked to you or your other information by us. We will also acquire certain Personal Information as a result of the transactions that we participate in, such as the type and nature of the Services accessed and customer communication preferences. Generally, you give us this information, as it is required in order for us to provide the Services to you. Sometimes this information may be provided to a third party because it is necessary for that third party to access the information to provide the Services. In those instances, you are giving us the consent to provide that information to the third party.
  • Information that we get from your use of our Services or the Site: We collect information through the use and access of the Services which does not require any further positive action by you. This information includes:
    • Log Information: When you use our Site we automatically collect and store certain information in server logs, which includes: how you used or accessed the Site; the duration of time that you were using or accessed the Site; IP addresses; device event information such as crashes, system activity, and hardware/software version information; and cookies that may uniquely identify your user account or device;
    • Cookies: We may use “cookies” to track and store data. “Cookies” are small text files placed on your computer that can collect and store a variety of information, including visitor preferences and activities on our Site. Permanent cookies are stored indefinitely on a user’s hard drive unless manually deleted, while temporary cookies are automatically deleted from the user’s browser upon logging out of a Site. Web browsers typically allow users to disable permanent and/or temporary cookies.

How We Use Your Personal Information

Personal Information provided to us via email or by completing a web form will be assessed by our employees in order to provide a suitable response. Such information may be collected, retained and used by us in the same manner as other EDR correspondence. For example, provided information may be used to keep stakeholders informed and up-to-date on EDR activities and news.

Information that we collect purely based on your use of our Services will be used to improve functionality of the Services and understand users’ behaviours when accessing the Site. EDR will not seek to match IP addresses to identifiable individuals, unless we are required by law to do so or we are investigating detected or suspected fraud, security breaches or other illegal behaviour, and we need to do so in order to carry out the investigation.

Certain Personal Information will be used in the exchange aspects of the Services. This will include the registration and verification of onboarding information for clients of the Services, disclosure of information necessary to facilitate the Services; and processing of Personal Information to facilitate operation of the Services. We may also use your Personal Information to provide targeted offers through your use of the Service, to inform you about services or products we offer, and to conduct client satisfaction surveys.

Unless it is permitted or required to do so by law, user-provided Personal Information will not be transferred by EDR to unaffiliated third parties without the approval of the user. We do engage with third-parties to provide certain services, and the foregoing sentence is not intended to limit our ability to partner with these third parties to provide some of the Services. Where we engage third parties, and those third parties are required to access your Personal Information, the third parties will be contractually obligated to protect and safeguard your personal information to the same extent (at minimum) that we protect and safeguard your personal information.

If at any time, you wish to be removed from EDR correspondence, you can email info@economicdevelopmentregina.com to be removed from our mailing list.

Access to Personal Information

We will provide you with access to the Personal Information that we hold about you. If you want to access your Personal Information, write to our Privacy Officer. The contact information for our Privacy Officer is located at the end of this Policy. Generally, there is no cost to access your Personal Information. However, in some circumstances we may charge reasonable costs. If that is going to occur, we will notify you first and ask if you still want to proceed.

If some of the information that we have collected about you is inaccurate or otherwise incorrect, show us how it is wrong and we will correct it. To ensure that your Personal Information is accurate, please let us know when changes to your Personal Information arise.

Retention and Destruction of Personal Information

We will keep Personal Information only as long as is it necessary to provide the relevant services and to meet legal or regulatory requirements. When your Personal Information is no longer required we will destroy it in a secure and confidential manner.

Security of Information

Security is very important to us. We take reasonable security precautions to ensure that your Personal Information is not compromised. This includes using encryption, secure storage and industry standard internal policies and procedures to safe-guard data.

We also want to point out that the internet itself is not a secure method of communication and we cannot guarantee that the privacy or security of personal information submitted over the internet will not be compromised. No security protection can protect against every circumstance.

GDPR

If you are a resident of the European Union, EDR will process your Personal Information in compliance with the EU General Data Protection Regulation (“GDPR”). For information submitted using the Services, EDR is the data controller, as defined under GDPR. In accordance with GDPR, as a data subject you will be accorded with the following rights, subject to some exceptions:

  • Right of access: You have the right to information about whether and why we process your personal data and related information (for example, what personal data we are processing).
  • Right to rectification: You have the right to correct any inaccurate or incomplete personal data that we hold about you.
  • Right to erasure: You have the right to ask us to delete personal data that we hold about you.
  • Right to restriction of processing: You have the right to ask us to limit or stop our processing of your personal data in certain cases (for example, if the personal data we are processing about you is inaccurate or is for direct marketing purposes).
  • Right to data portability: You have the right to ask us for a copy of personal data we hold about you and to transfer such data to another entity.
  • Right to complain: We encourage you to contact us at the contact information below if you have any questions or concerns with our personal data practices. However, you also have the right to complain to regulatory authorities in your jurisdiction. Please contact us at the contact information below if you need information about the appropriate authority.

Changes to this Policy

Our Privacy Policy may change from time to time. We will not reduce your rights under this policy without your explicit consent. We will also keep prior versions of this policy in an archive that you can review.

Privacy Officer

If you want to talk with us about our Privacy Policy or have questions about this Policy, our Privacy Officer will be happy to speak with you. The Privacy Officer’s contact information is:

Telephone: 306-789-5099
Email: info@economicdevelopmentregina.com